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Holidays No Problem Terms and Conditions
Facilities:
While every effort is made to keep the facilities in line with those printed,
Holidays No Problem cannot accept responsibility for facilities which are temporarily not available,
for example, electrical equipment may break down, redecoration and maintenance is necessary for the upkeep
of the properties / hotels and may take place without prior warning and, while property owners/hoteliers.
Arrival times:
or all properties, the key-holder will expect arrivals on Saturday between 15.00 and 20.00 hours.
If the client is going to be late, he must please contact the key-holder before 08.00 p.m. on arrival day
and, be advised of our late arrival fee (€ 55,00) payable in CASH upon arrival.
If we are not made aware of your late arrival, please remember there will be no one to do the check-in after 08.00 p.m.,
which means that you will have to find a hotel for the night then contact your key holder the following morning.
Departure times:
In order to give maximum time to prepare the property for future guests,
clients will be asked to vacate the premises no later than 10.00 a.m. on departure day.
Animals:
The majority of properties do not accept animals.
Please ask for information at the moment of the booking.
The presence of an unauthorized animal is grounds for immediate eviction without the right of any reimbursement.
Breakage Deposit:
This is payable upon arrival at the Villa / Apartment to the Owner or key-holder then,
refunded on day of departure providing no damages occur.
This protects against accidental breakages.
The amounts vary, so the deposit for each accommodation will be indicated in the confirmation form.
It may be paid in cash (any currency), or Travellers cheques.
Price changes:
Holidays No problem reserves the right to revise all prices published at any time and for any reason,
however no change in price will be made once a booking has been confirmed.
Accommodation Costs:
On receipt of your booking confirmation and full pre-payment,
Holidays No Problem accepts responsibility for paying accommodation and transfer costs,
we therefore cannot accept any responsibility for clients who pay directly to other persons.
Complaints:
clients who do not accept the condition of the apartment or villa upon arrival,
must immediately notify the local agent or key holder, so that all reasonable steps to remedy
the situation can be made. Complaints sent after your holiday must arrive in writing and within
a reasonable time, not more than 28 days. If you fail to take these steps, our ability to
resolve the problem and / or investigate it fully will have been reduced. As a result,
you will loose any entitlement you may have had to claim compensation. Clients who choose
to abandon their accommodation without providing any notice loose the right to any possible refund.
Holidays No Problem strongly advise the client to buy a travel insurance to cover booking cancellations.